NymbleUp Privacy Policy
NymbleUp is committed to keeping all business and financial information collected from its
customers on its website or otherwise confidential, secure and private.
THEREFORE, this Privacy Policy shall apply to NymbleUp and shall govern all data collection
and usage thereof. By the use of NymbleUp services and providing the information necessary
for same, you are hereby consenting to the data procedures expressed in this Agreement.
Collection of Information
We do not collect any information unless you voluntarily provide it. However, you may be
required to provide certain information when you elect a certain product or service. We will use
your information for, but not limited to, providing the product or services in accordance with the
terms of your Order/contract.
We collect the following types of personal and business information: your contact information
(such as name, postal or email address, or phone number), company name and address,
username and password, information you provide by interacting with us through our NymbleUp
product and social media
Use of Information
We will use your information to provide you with the best product experience while using
NymbleUp. We may use your information to inform you of other products and services available
from NymbleUp or its affiliates. We may also use your information to contact you with regards to
completing surveys, research, questionnaires related to your opinion of current or potential
future products and services.
We and our affiliates, analytics or service providers, and select businesses with whom we have
marketing relationships, use technologies such as cookies, beacons, tags, and scripts, to
analyze trends, administer the website, tracking users’ movements around the website, and to
gather non-sensitive demographic information about our user base as a whole. We may receive
reports based on the use of these technologies on an individual or aggregate basis. Further
information is contained below.
Analytics & Log Files
As is true of most websites, we gather certain information automatically and store it in log files.
When you visit our websites, we automatically collect the following types of information:
information about the device you use to access the Internet (such as the internet protocol (IP)
address, internet service provider (ISP) or mobile carrier, proxy server, device type, browser and
add-ons, and operating system), referring/exit pages, date/time stamps, information on your
shopping behavior on our website (e.g., page views, paths you take through our websites, etc.),
general geographic location information (e.g., country or city) that shows where you are when
browsing our websites, and search terms that you enter to reach our websites or enter on our
websites to find products. We utilize analytics services and log files to help us track the efficacy
of our websites, help us learn more about our customers’ and visitors’ behavior, and for
troubleshooting and maintenance purposes. We may collect and summarize customer and
visitor information in a non-personal, aggregate format for statistical and research purposes.
Cookies, Web Beacons and Other Similar Technologies
We use cookies and similar technologies (e.g., web beacons, pixels, ad tags and device
identifiers) to recognize you and/or your device(s) on, off and across different Services and
devices
How we use your data
We use your data to provide, support, personalize and develop our Services. We use the
information that we have about you to provide and personalize, including with the help of
automated systems and inferences we make, our Services (including ads) so that they can be
more relevant and useful to you and others. When providing direct services, advertising or
marketing, or performing security, administrative, or customer service activities, we may use the
information we collect in the following manner, including without limitation, to:
- Providing Direct Services
- complete a sales transaction
- Provide products and services that you request.
- Send you email updates, newsletters, promotions, surveys, and direct mailings
- Communicate with you about our products and services, and to customize our communications with you, including by identifying preferences you provide to us
- Analyze our marketing strategies and trends regarding your use of our website and
products - Facilitate your acceptance of offers made by our third-party marketing partners;
- Improve the effectiveness of our marketing campaigns; and/or to send follow-up
communications thanking your for your business or inquiring as to your satisfaction - Administration
- Register and manage your account;
- Improve our product and website experience.
Security. - Protect against error, fraud, unauthorized transactions, claims and other liabilities.
Manage exposure to risk from unauthorized users.
Providing Direct Services.
Enforce the terms of use on our websites; and/or - Comply with applicable legal mandates, our policies, or industry standards.
- Provide customer service when you need help and/or to improve customer experiences
Sharing with 3rd Parties
NymbleUp does not sell, rent or lease its customers information. NymbleUp may share
information when necessary with certain partners to complete services, introduce new services
and perform statistical analysis including anonymizing and/or aggregating in combination with
other data. All such 3rd parties are prohibited from sharing except to provide specific services
and are required to maintain the confidentiality of all information provided.
NymbleUp may disclose customer information: 1) if required to comply with legal process; 2) to
protect and defend NymbleUp’s rights; 3) in exigent circumstances to protect the personal safety
of its other users or the public.
Security
NymbleUp shall endeavor and shall take very precaution to maintain adequate physical,
procedural and technical security with respect to our offices, and information storage facilities so
as to prevent any loss, misuse, unauthorized access, disclosure or modification of customer’s
information under our control.
Ownership
NymbleUp owns or has rights to all intellectual property rights in and to the Services and
Software (including all derivatives or improvements thereof). All suggestions, enhancements
requests, feedback, recommendations or other input provided by Customer or any other party
relating to the Services or Software shall be owned by NymbleUp, and Customer hereby makes
all assignments necessary to accomplish the foregoing ownership. Any rights not expressly
granted herein are reserved by NymbleUp.
Customer owns any data, content, or material originated by Customer that Customer submits or
provides in the course of using the Services (“Customer Data”). Customer Data does not include
data which has been anonymized and/or aggregated and stored on a statistical basis or
statistical data derived, in combination with other data within the Services, from Customer Data,
which NymbleUp may use without restriction. Customer shall be solely responsible for the
accuracy, quality, content and legality of Customer Data, the means by which Customer Data is
acquired and the transfer of Customer Data outside of the NymbleUp Services. Customer
represents and warrants that it has all rights necessary to upload the Customer Data to the
Services and to otherwise have such Customer Data used by NymbleUp as part of the Services.
Rights to access and control your personal information
We provide many choices about the collection, use and sharing of your data, from deleting or
correcting data you include in your profile to advertising opt-outs and communication controls.
You can contact us at connect@nymbleup.com and/or our address (see below) to request any
changes.
For personal/business information that we have about
you, you can request the following:
- Delete Data: You can ask us to erase or delete all or some of your personal data (e.g., if
it is no longer necessary to provide Services to you). - Change or Correct Data: If you have created an account on our website, you can edit
some of your personal data by logging into your retailer account. You can also ask us to
change, update or fix your data in certain cases, particularly if it’s inaccurate. - Object to, or Limit or Restrict, Use of Data: You can ask us to stop using all or some of
your personal data (e.g., if we have no legal right to keep using it) or to limit our use of it
(e.g., your personal data is inaccurate or unlawfully held). - Right to Access and/or Take Your Data: you may contact NymbleUp’s Data Protection
Officer at support@nymbleup.com to request a copy of your personal data and can ask
for a copy of personal data be provided in machine readable form. You can also ask to
review any of the information that we have retained, how we have used it, and to whom
we have disclosed it at any time by contacting us. - Email/Direct Mail: You may opt out of receiving marketing emails from us at any time by
sending an email to support@nymbleup.com. - Cookies: You may disable cookies in your Web browser, but doing so will impact the
usability of the website. We may also use technologies, such as our own cookies, to
provide you with personalized online display advertising tailored to your interests. To opt
out of our cookies used for this online advertising, please contact us at
support@nymbleup.com - Updating Your Profile: You may update or correct your personal/business information
related to your account please contact support@nymbleup.com. We will respond to
requests within a reasonable timeframe. We retain and use your information as
necessary to comply with our legal obligations, contractual statute of limitations,
resolution of disputes, and enforcement of our agreements. Please note that we may not
be able to delete all of your data upon request depending on the reasons above and the
nature of your interactions
How we protect your data
Security
We monitor for and try to prevent security breaches. We implement appropriate security
safeguards designed to protect your data. For example, electronic records are stored in secure,
limited-access servers; electronic data is stored behind secured encryption access; we use
technological tools like firewalls and passwords; and we ensure our employees are trained on
the importance of maintaining the security and confidentiality of personal information. We
regularly monitor our systems for possible vulnerabilities and attacks, however, we cannot
warrant the security of any information that you send us. There is no guarantee that data may
not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical,
organizational, or managerial safeguards
SSL Technology
Our website uses encryption technology, such as Secure Sockets Layer (“SSL”), to protect your
personal information during data transport. SSL encrypts ordering information such as your
name and email address
Lawful Bases for Processing
We will only collect and process personal data about you where we have a lawful bases to do
so. Lawful bases include consent (where you have given it), contractual necessity (where
processing is necessary for the performance of a contract with you (e.g., to deliver Services you
have requested)), and legitimate interests. Where we process data based on consent, we will
ask for your explicit affirmative consent. We will rely on legitimate interests as a basis for data
processing only where the processing of your data is not overridden by your interests or
fundamental rights and freedoms.
At any time, you can withdraw consent you have provided by contacting us as set forth below,
but that will not affect the lawfulness of the processing of your personal data prior to such
withdrawal. Where we rely on legitimate interests, you have the right to object.
Data Protection Officer
NymbleUp is headquartered in Mumbai, India. NymbleUp has appointed an internal data
protection officer for you to contact if you have any questions or concerns about NymbleUp’s
personal data policies or practices. NymbleUp’s data protection officer’s name and contact
information are as follows:
Rugved Bodke
NymbleUp
Mumbai, 400079
support@nymbleup.com