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AI Video Analytics

Powerful AI Video Analytics Features

NymbleUp’s advanced video analytics deliver actionable insights to optimize customer experience and operational efficiency.

Advanced visitor counting, demographic insights, and movement pattern analysis
to understand customer flow, visitor demographics, and optimize store layout and staffing.

Real-time monitoring of zone occupancy and customer dwell time to identify engagement hot spots and potential congestion areas.

Automated tracking of staff-to-customer ratios ensuring optimal service levels during peak hours and efficient resource allocation.

AI powered detection for service issues like long queues, idle service points, or SOP deviations with instant notifications.

Intuitive interface displaying all key
performance metrics in real-time with custom reporting and location
comparison capabilities.

Customer Behavior Analytics

Traffic & Footfall Analytics

Unlock a deeper understanding of how customers engage with your restaurant from the moment they approach.

Passerby to Footfall Conversion

Measure the effectiveness of your storefront appeal by tracking how many people passing by actually step inside. This helps evaluate window displays, signage, and location visibility.

Analyze how many walk-ins convert into paying customers. This metric reflects store layout efficiency, promotional success, and staff interaction quality.

Heatmaps and movement tracking reveal which areas attract the most or least attention, enabling smarter decisions around product placement, signage, or space redesign.

Gain visibility into the age and gender of your customer base, helping you refine menu options, promotions, and ambience to better resonate with your target audience.

Occupancy & Dwell Time

Understand how guests utilize and experience different areas within your restaurant.

Section-Level Engagement

Monitor guest time spent in specific zones—like dining areas, waiting zones, or pickup counters—to understand flow and engagement.

Identify patterns in how long customers spend in different areas. Longer dwell times in some zones can indicate satisfaction, while unusually short stays may signal issues needing attention.

Use dwell time insights to manage seating strategies—improving efficiency and waitlist handling without sacrificing the guest experience.

dwellTime
customer to staff

Customer-to-Staff Ratio

Balance service levels by aligning staff availability with real-time guest volume

Real-Time Monitoring

Keep track of customer volume versus active staff in every area to ensure coverage is adequate and balanced.

Predict busy hours and staff accordingly using historical footfall data—helping avoid over- or under-staffing.

Maintain consistent service standards by ensuring staff is deployed where needed most, reducing guest wait times and improving satisfaction.

Compliance & Operational Alerts

Automate operational oversight and maintain high service standards with real-time alerts.

Queue Management Alerts

Instantly notify staff when lines are getting too long, so they can react before customer satisfaction is affected.

Monitor whether operational procedures—like keeping counters manned, maintaining cleanliness, or greeting customers—are being consistently followed.

Get alerted to unexpected patterns, such as a sudden drop in staff activity, unusually high wait times, or unauthorized congestion in sensitive areas.

Compliance Management
multi store dashboard

Comprehensive Analytics Dashboard

A single, unified dashboard for managing and optimizing store performance.
Live Metrics Overview: View real-time insights into key metrics like traffic, occupancy, staff activity, and customer service quality—all from one place.

Customizable Reports

Generate in-depth reports filtered by time range, performance metric, or specific locations—perfect for reviews, planning, and audits.

Compare data across multiple outlets to identify top-performing stores, replicate best practices, and support underperforming locations.

Analyze your data through the lens of customer demographics to assess campaign impact, customer alignment, and experience tailoring.

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