About Us
Elevate your hotel operations with AI powered video analytics. Our solutions help hospitality groups optimize guest experience, staff efficiency and lobby performance while increasing overall satisfaction and revenue.
Trusted by industry leaders
Trusted by leading brands across multiple regions and live across more than 5000 stores, we empower retail brands across India, Malaysia, Indonesia and the UAE with our intelligent solutions.
Powerful Video Analytics Features
NymbleUp’s advanced video analytics deliver actionable insights to optimize customer experience and operational efficiency.
Advanced visitor counting, demographic insights, and movement pattern analysis
to understand customer flow, visitor demographics, and optimize store layout and staffing.
Real-time monitoring of zone occupancy and customer dwell time to identify engagement hot spots and potential congestion areas.
Automated tracking of staff-to-customer ratios ensuring optimal service levels during peak hours and efficient resource allocation.
AI powered detection for service issues like long queues, idle service points, or SOP deviations with instant notifications.
Intuitive interface displaying all key
performance metrics in real-time with custom reporting and location
comparison capabilities.
Trusted by industry leaders
Trusted by leading brands across multiple regions and live across more than 3000 stores, we empower retail brands across India, Malaysia, Indonesia and the UAE with our intelligent solutions.
Leverage Existing Infrastructure
No need for new hardware investments. Works with your existing hotel security cameras
Lower both deployment time and
expenses while enhancing guest
experience analytics
Key Features for Hotel Analytics
- Guest Traffic & Footfall Analytics : Area wise analysis of lobby to check in conversion, footfall to booking conversion, and zone specific guest movement throughout your property.
- Occupancy & Length of Stay : Measure area specific guest engagement and time spent in different facilities of your hotel property.
- Guest to Staff Ratio : Optimize staffing levels based on real time guest traffic and service demand patterns across hotel departments.
- Compliance & Check-in Monitoring : Ensure service standards with AI powered reception desk management and operational compliance tracking.
- Comprehensive Dashboard : Access real time analytics through a centralized dashboard with customizable reports and multi property performance comparison.
Guest Journey Analysis & Experience Tracking
Gain real time visibility into guest behavior to improve operational efficiency, service quality, and satisfaction rates.
Key Metrics Tracked
Capture exact guest arrival
patterns to optimize lobby
staffing and measure peak
check in periods
Track time spent at reception
for check in to assess front desk efficiency and improve first impressions
Real time view of property usage to optimize room assignments and maintenance scheduling
Monitor how long guests spend
in various hotel facilities identify popular and underutilized amenities
Measure time from guest request to fulfillment pinpoint bottlenecks in service delivery
system
Understand total guest stay
patterns to align staffing and
streamline checkout operations
Understand Your Customer Demographics
- Demographic Analysis : Identify guest age groups,
nationality, and travel purpose to personalize service offerings. - Satisfaction Monitoring : Use facial expression data to gauge guest sentiment throughout their stay experience.
- Tailored Room Packages : Customize accommodation and amenity offerings based on guest profiles and preferences.
Smart Staffing with Customer to Staff Ratio Insights
What We Analyze
Track guest volume patterns across key periods (check-in, dining, leisure hours)
Real-time view of service coverage across front desk, housekeeping, and concierge
How It Helps Hotel Operations
Intelligent Alert System
Our easy to use alert system notifies your staff about everyday situations that need attention, helping improve guest experience and operational efficiency throughout your hotel property.
Get notifications when check in lines get too long or when a guest has been waiting for room service or other requests beyond expected time frames
Receive alerts when someone enters staff only areas or
when suspicious activity is detected near guest rooms,
storage areas, or cash handling zones
Know immediately when service areas like the front desk or dining facilities need attention, or when more housekeeping staff are needed during unexpected high
occupancy periods
Monitor room cleaning progress, maintenance needs, and amenity restocking in real time to ensure guest accommodations meet quality standards and are ready for arriving guests
Multi-Store Analytics Dashboard
- View performance metrics across all hotel properties from a single dashboard.
- Compare property performance with intuitive visualizations
- Identify top performers and under performing locations at a glance
- Access real time insights to make informed hospitality
management decisions - Improve profitability through actionable recommendations
- Optimize staffing based on occupancy patterns and peak check in times
- Empower hotel managers with relevant, timely data
- Streamline operations with automated alerts and reports
- Implement best practices across your entire hotel network
- Monitor recurrence patterns of escalated alerts across all locations
- Identify systemic problems versus isolated incidents through historical data
- Develop preventative strategies based on recurring issue analytics
Optimize Retail. Maximize Sales
Transform Your Hospitality Experience Today
Quick Implementation | Measurable Results | Dedicated Support | Consultation Available