About Us

Transform your quick service restaurant operations with AI-powered video analytics. Our solutions help QSR chains optimize customer experience, staff efficiency, and drive-thru performance.

Trusted by industry leaders

Trusted by leading brands across multiple regions and live across more than 5000 stores, we empower retail brands across India, Malaysia, Indonesia and the UAE with our intelligent solutions.

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Powerful Video Analytics Features

NymbleUp’s advanced video analytics deliver actionable insights to optimize customer experience and operational efficiency.

Advanced visitor counting, demographic insights, and movement pattern analysis
to understand customer flow, visitor demographics, and optimize store layout and staffing.

Real-time monitoring of zone occupancy and customer dwell time to identify engagement hot spots and potential congestion areas.

Automated tracking of staff-to-customer ratios ensuring optimal service levels during peak hours and efficient resource allocation.

AI powered detection for service issues like long queues, idle service points, or SOP deviations with instant notifications.

Intuitive interface displaying all key
performance metrics in real-time with custom reporting and location
comparison capabilities.

Trusted by industry leaders

Trusted by leading brands across multiple regions and live across more than 3000 stores, we empower retail brands across India, Malaysia, Indonesia and the UAE with our intelligent solutions.

Leverage Existing Infrastructure

 No need for new hardware investments. Works with your existing cameras

Quick setup with minimal IT
requirements

 Lower both deployment time and expenses while maximizing ROI

key feature QSR

Key Features for QSR Analytics

  • Traffic & Footfall Analytics Section : Section wise analysis of passerby to footfall conversion, footfall to sales conversion, and zone specific customer movement.
  • Occupancy & Dwell Time : Measure section specific customer engagement and time spent in different areas of your restaurant.
  • Customer to Staff Ratio :  Optimize staffing levels based on real time customer traffic and service demand patterns.
  •  Compliance & Queue Monitoring : Ensure service standards with AI powered queue  management and operational compliance tracking.
  • Comprehensive Dashboard :  Access real time analytics through a centralized dashboard with customizable reports and multi store performance comparison.

Footfall Analysis & Customer Journey Tracking

Gain real-time visibility into customer behavior to improve operational efficiency, service quality, and conversion rates.

Key Metrics Tracked

 Capture exact customer entry
time to measure peak hours
and footfall trends

 Track time spent at the counter
for ordering or billing to assess
service efficiency

Real-time view of table usage
patterns to optimize seating
layout and reduce wait times

 Monitor how long customers
spend at each table identify
high-engagement and underutilized zones

 Measure time from order
placement to food delivery
pinpoint bottlenecks in kitchen
or service

Understand total customer journey duration to align staffing and streamline operations

Understand Your Customer Demographics

  • Demographic Analysis : Identify customer age and gender to understand your audience.
  •  Mood Detection : Use facial expression data to gauge customer sentiment.
  •  Tailored LTO Promotions : Customize limited time offers based on customer profiles.
understand your customer QSR

Smart Staffing with Customer to Staff Ratio Insights

What We Analyze

Detect customer surges across
dayparts (breakfast, lunch, evening rush)

Real time view of how many
customers each staff member is attending

Understand pressure points – POS, pick up counter, dining area

How It Helps QSR Operations

 Adjust shifts during rush hours or off peak times using footfall trends

Avoid over staffing during non peak hours

Ensure adequate hands on deck to serve customers quickly

 Maintain service standards even during unexpected spikes

Intelligent Alert System

 Our easy to use alert system notifies your staff about everyday situations that need attention, helping improve customer experience and operational efficiency in your QSR locations.

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Get notifications when order lines get too long or when a
customer has been waiting for their food for an extended
period of time

2

Receive alerts when someone enters staff only areas or
when suspicious activity is detected near POS systems or
cash handling zones

3

Know immediately when service areas like drive thru windows or dining areas need attention, or when more kitchen staff are needed during unexpected rush periods

4

Monitor food holding temperatures and kitchen hygiene standards in real-time to ensure restaurant operations comply with health regulations and food safety standards

Multi Store Analytics Dashboard

  • View performance metrics across all locations from a single dashboard
  • Compare store performance with intuitive visualizations
  • Identify top performers and under performing locations at a glance
  •  Access real-time insights to make informed business decisions
  • Improve profitability through actionable recommendations
  • Optimize staffing based on traffic patterns and peak hours
  • Empower store managers with relevant, timely data
  • Streamline operations with automated alerts and reports
  • Implement best practices across your entire retail network
  • Monitor recurrence patterns of escalated alerts across all locations
  • Identify systemic problems versus isolated incidents through historical data
  • Develop preventative strategies based on recurring issue  analytics

Optimize Retail. Maximize Sales

Transform Your Retail Experience Today

Quick Implementation | Measurable Results | Dedicated Support | Consultation Available